1. Where These Guidelines Apply
These Community Guidelines apply to community activity and player-provided content throughout Platinum Trivia.
This includes, but is not limited to:
- Usernames;
- Uploaded avatars;
- Comments on trivia questions;
- Comments on Platinum Trivia blog posts;
- Question ratings and feedback;
- Question reports;
- Player profiles;
- Leaderboard participation; and
- Any additional community features we may introduce in the future.
These Guidelines are part of the rules governing your use of Platinum Trivia and should be read together with our Terms of Service.
2. Treat Others with Respect
Players are expected to communicate with others in a respectful manner.
Disagreement is allowed. Personal attacks, harassment, intimidation, or abusive behavior are not.
Do not use Platinum Trivia to:
- Harass, threaten, bully, or intimidate another person;
- Repeatedly target another player with unwanted or abusive comments;
- Encourage others to harass or attack another person;
- Use slurs or degrading language directed at a person or group;
- Celebrate or encourage serious harm against another person; or
- Deliberately disrupt discussions for the purpose of provoking or upsetting other users.
Criticism of a trivia question, answer, explanation, or Platinum Trivia itself is welcome when expressed constructively.
3. Usernames and Avatars
Your username and avatar may appear publicly throughout Platinum Trivia, including on leaderboards, comments, and player profiles.
Usernames and avatars must not:
- Impersonate another person, company, organization, or Platinum Trivia representative;
- Falsely imply an official relationship with Platinum Trivia or Gamma Ape, LLC;
- Contain threatening, hateful, abusive, or obscene material;
- Include sexually explicit or pornographic imagery;
- Promote illegal activity or serious violence;
- Display another person's private information without permission;
- Infringe copyrights, trademarks, or other intellectual property rights; or
- Otherwise violate these Guidelines or our Terms of Service.
Platinum Trivia may remove an avatar or require a username to be changed when we reasonably believe it violates these rules.
In appropriate cases, we may change or remove a username without waiting for the account holder to make the change.
5. Prohibited Content
You may not submit, upload, or display content through Platinum Trivia that contains or promotes:
- Credible threats of violence or physical harm;
- Harassment, stalking, or targeted intimidation;
- Hateful or degrading attacks directed at protected classes or groups;
- Sexually explicit or pornographic material;
- Sexual exploitation or sexual content involving minors;
- Instructions or encouragement for serious criminal activity;
- Fraud, scams, phishing, or deceptive schemes;
- Malware, malicious links, or other harmful computer code;
- Another person's private or confidential information;
- Content that infringes another person's intellectual property rights;
- Impersonation or deceptive representations of identity;
- Spam or repetitive unsolicited promotional material; or
- Other content that violates applicable law.
Context may matter when evaluating content. For example, discussing a historical event, fictional work, trivia answer, or newsworthy subject is different from using the Service to threaten or target another person.
6. Respect Privacy
Do not use Platinum Trivia to publish another person's private or sensitive information without authorization.
This includes information such as:
- Home addresses;
- Private telephone numbers;
- Private email addresses;
- Passwords or authentication credentials;
- Financial account information;
- Government identification numbers;
- Private communications; or
- Other sensitive personal information not intended for public distribution.
You should also protect your own privacy. Usernames, avatars, leaderboard appearances, and comments may be publicly visible.
For information about how Platinum Trivia handles personal information, review our Privacy Policy.
7. Spam and Promotion
Platinum Trivia community features may not be used primarily for unsolicited advertising, spam, or repetitive promotion.
Examples of prohibited activity include:
- Posting the same or substantially similar comment repeatedly;
- Mass-posting links to unrelated websites;
- Using comments primarily to advertise products or services;
- Posting referral, affiliate, or promotional links in a disruptive or misleading manner;
- Posting deceptive links or attempting to redirect players to fraudulent websites; or
- Using automated systems to submit comments or other community content.
Occasionally mentioning an outside source or relevant website as part of a genuine discussion is not necessarily prohibited. The context, frequency, and purpose of the post may be considered.
8. Fair Play
Fair competition is an important part of Platinum Trivia. Players may not manipulate gameplay, rankings, credits, statistics, achievements, or other competitive features.
Prohibited activity includes:
- Using bots, scripts, or automated systems to answer questions or play trivia;
- Using automated tools to interact with gameplay features;
- Manipulating or attempting to bypass question timers;
- Exploiting software bugs or unintended behavior for an unfair advantage;
- Manipulating XP, credits, achievements, medals, statistics, or leaderboard results;
- Using multiple accounts to evade restrictions or gain an unfair advantage;
- Improperly obtaining promotional or bonus credits through multiple accounts or other abuse;
- Attempting to access Premium features without authorization; or
- Helping another person engage in prohibited gameplay manipulation.
If gameplay results are affected by cheating, automation, fraud, exploitation, or a technical error, Platinum Trivia may correct the affected records.
This may include adjusting or removing credits, XP, achievements, medals, statistics, or leaderboard positions.
9. Question Feedback and Reports
Platinum Trivia provides tools that allow players to rate questions, submit reports, and provide feedback about potential problems.
These tools should be used in good faith.
Appropriate reasons to report a question may include:
- A potentially incorrect answer;
- An outdated fact;
- Ambiguous or confusing wording;
- A spelling or formatting problem;
- An inappropriate question or explanation; or
- Another genuine content problem.
Do not knowingly submit false reports, repeatedly report content solely because you answered incorrectly, use reporting tools to harass others, or attempt to overwhelm our review systems with abusive submissions.
A thumbs-up or thumbs-down rating expresses your opinion about a question and does not guarantee that the question will be changed or removed.
Question reports and feedback may be reviewed by Platinum Trivia and used to improve the accuracy and quality of our question database.
10. Copyright and Intellectual Property
Only upload or submit content that you have the right to use.
Do not use usernames, avatars, comments, or other community features to distribute copyrighted material or other protected content in violation of another person's rights.
If you believe content on Platinum Trivia infringes your copyright, please follow the procedures described in our Copyright & DMCA Policy.
11. Enforcement
Platinum Trivia may take action when we reasonably determine that content or account activity violates these Community Guidelines, our Terms of Service, applicable law, or the rights of another person.
Depending on the circumstances, actions may include:
- Removing or hiding comments or other content;
- Removing an avatar;
- Changing or requiring a change to a username;
- Issuing a warning;
- Restricting access to community features;
- Correcting gameplay statistics or leaderboard results;
- Removing improperly obtained credits, XP, achievements, or medals;
- Temporarily suspending an account; or
- Permanently terminating an account.
The action taken may depend on factors such as the severity of the violation, whether the conduct was intentional, previous violations, risk to other users, and the effect on the integrity or security of Platinum Trivia.
We may take immediate action without a prior warning when we believe the violation is serious, presents a security or safety concern, involves fraud or cheating, or otherwise requires prompt action.
Not every moderation decision will result in account action. In some cases, removing the affected content may be sufficient.
12. Reporting a Problem
If you encounter content or behavior that you believe violates these Community Guidelines, you may report it using available reporting features or contact Platinum Trivia Support.
When contacting Support, provide enough information for us to identify and review the issue. This may include the username involved, the page or question where the issue occurred, and a description of the problem.
Please do not publicly confront or harass another player because you believe they violated these Guidelines. Reporting the issue allows us to review it directly.
If you believe action was taken against your account or content in error, you may contact support@platinumtrivia.com and ask us to review the decision.
Requesting a review does not guarantee that a moderation or account decision will be reversed.
13. Changes to These Guidelines
We may update these Community Guidelines as Platinum Trivia evolves, new community features are introduced, or our moderation and safety practices change.
When we update these Guidelines, we will update the "Last updated" date at the top of this page.
If a change is significant, we may provide additional notice through Platinum Trivia, by email, or through another appropriate method.
14. Contact Us
If you have questions about these Community Guidelines or need to report a community-related issue, contact:
Gamma Ape, LLC
Platinum Trivia
1209 Mountain Road Place NE, #5343
Albuquerque, NM 87110
United States
Email: support@platinumtrivia.com
Your use of Platinum Trivia is also subject to our Terms of Service and Privacy Policy.
4. Comments and Discussions
Comments on questions and blog posts are intended to support useful discussion about trivia, answers, explanations, site features, and related subjects.
When posting a comment:
Comments are public and are displayed with your username and avatar. Do not post information that you do not want to be publicly visible.
Platinum Trivia may remove comments that violate these Guidelines even if other portions of the comment are acceptable.