1. Our Commitment
Platinum Trivia is owned and operated by Gamma Ape, LLC. We want players to be able to access and enjoy Platinum Trivia regardless of disability or the technologies they use to access the web.
Accessibility is an ongoing consideration in the design, development, and maintenance of Platinum Trivia.
We recognize that accessibility needs vary among users and that websites and technology continue to evolve. We therefore expect our accessibility efforts to continue as Platinum Trivia grows and changes.
2. Accessibility Standards
Platinum Trivia uses the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA as a reference and accessibility goal for our website.
WCAG provides guidance for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Using WCAG as an accessibility goal does not mean that every page, feature, or piece of content on Platinum Trivia will necessarily satisfy every WCAG success criterion at all times.
We continue to evaluate and improve the accessibility of the Service as we identify issues and develop new features.
3. Our Accessibility Efforts
Our accessibility efforts focus on making Platinum Trivia easier to perceive, understand, navigate, and operate.
Areas considered as part of our design and development process include:
- Using meaningful page structure and headings to help users understand and navigate content;
- Supporting keyboard access to interactive controls and important website functionality;
- Providing visible keyboard focus indicators for interactive elements;
- Using descriptive labels and instructions for forms and account features;
- Using text and background combinations intended to provide sufficient visual contrast;
- Avoiding reliance on color alone to communicate important information where reasonably possible;
- Providing text alternatives for meaningful images where appropriate;
- Designing pages to work across a range of screen sizes and devices;
- Using semantic HTML and accessibility information where appropriate to improve compatibility with assistive technologies; and
- Considering accessibility when introducing or updating gameplay, account, community, and purchasing features.
4. Ongoing Improvements
Accessibility is an ongoing process rather than a one-time project.
As Platinum Trivia changes, new pages, gameplay features, account tools, community features, or other functionality may introduce accessibility issues that were not previously present.
We may identify accessibility issues through development, testing, user feedback, changes in technology, or review of existing content and features.
When we become aware of an accessibility barrier, we will make reasonable efforts to investigate the issue and improve accessibility where practicable.
Because of the size and changing nature of a website, we cannot guarantee that every page, feature, or item of content will be free from accessibility barriers at all times.
5. Third-Party and User-Provided Content
Some portions of Platinum Trivia may rely on technology or services provided by third parties. Examples may include payment processing, security verification, and other services necessary to operate the website.
Although we consider accessibility when selecting and integrating services, some third-party interfaces or content may be outside our direct control.
Platinum Trivia also includes certain content provided by users, such as uploaded avatars and comments. The accessibility of individual user-provided content may vary.
If a third-party feature or user-provided item creates an accessibility barrier that prevents you from using an important Platinum Trivia feature, please contact us so we can review the issue and determine whether assistance or an alternative is available.
6. Accessibility Assistance
If an accessibility issue prevents you from using a Platinum Trivia feature, accessing information, managing your account, completing a purchase, or performing another important action, please contact Platinum Trivia Support.
We will make reasonable efforts to understand the accessibility issue and determine whether we can provide assistance or another way to access the relevant information or functionality.
You can contact us at: support@platinumtrivia.com.
7. Accessibility Feedback
We welcome feedback about the accessibility of Platinum Trivia.
If you encounter an accessibility problem, providing the following information can help us investigate:
- The page or feature where you encountered the problem;
- A description of what you were trying to do;
- A description of the accessibility barrier you encountered; and
- Any other information you believe may help us reproduce or understand the problem.
If you are comfortable doing so, you may also tell us which browser, device, operating system, or assistive technology you were using. Providing this information is optional.
Please do not include passwords or other sensitive account credentials when reporting an accessibility problem.
Accessibility feedback may be sent to: support@platinumtrivia.com.
8. Changes to This Statement
We may update this Accessibility Statement as Platinum Trivia changes, our accessibility practices develop, or applicable standards and requirements change.
When this Statement is updated, we will update the "Last updated" date at the top of this page.
9. Contact Us
If you have questions, feedback, or need assistance concerning the accessibility of Platinum Trivia, contact:
Gamma Ape, LLC
Platinum Trivia
1209 Mountain Road Place NE, #5343
Albuquerque, NM 87110
United States
Email: support@platinumtrivia.com